Sector Based Employability Programme - Working in The Public Sector and Customer Service

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Who this course is for

Who this course is for
This free online programme is for those looking to enter employment, as it will support you to apply for one of the thousands of jobs available in the public sector.
Prosp Aims

Open Course Objectives

You will find out about the skills, values and attitudes required to work in the public sector and customer service environment, build your confidence for interviews, and learn how to target your CV and cover letter to this rewarding sector.

This programme will take you three weeks to complete and will include:
• A minimum of seven (three-hour) tutor-led, online group sessions. Sessions will take place during term time in school hours
• Employability tasks for you to carry out at home, in your own time
• A chance to carry out a practice interview
• Access to a personal tutor with sector-based experience for information, support and guidance throughout the programme
Prosp Objectives

Open Course Requirements

This course is FREE OF CHARGE and funded by the UK Government for eligible adults living in Hampshire aged 19+. If you are unsure if you are eligible for this course, please contact our team at adult.learning@hants.gov.uk.

There are no formal entry requirements, although a keen interest in working in a public service setting is essential and a suitable device with a camera and microphone to access online learning.
Prosp Requirements

Open What this Course can lead to

You will be provided with a course completion certificate as well as information, support, and guidance to enable you to move into employment, volunteering, or further learning opportunities. You will also have the chance to enrol onto a Level 2 English and/or maths functional skills course at the end of your programme if you have not already achieved a grade C or above (or equivalent) in these core subjects.
Prosp Next Steps
US24W40PS3
08/07/2025
24/07/2025
12.00 hrs per wk
3 weeks
0.00
Online